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Technical Resources and SupportWe provide direct contact between you and our ITS technicians to help provide services, answer questions, and resolve computing problems as quickly as possible. ServicesThe OTS Help Desk is a service within the OTS Support Center that serves all faculty, staff, and students with their technical and support needs. Assistance is provided for desktop computing, network, and other IT services. The OTS Support Center focuses on the individual customer through information, education, and problem resolution via phone, online, email, and walk-in consultation. The Support Center provides assistance, information, and intelligent referral for all OTS services. Technical consulting services to students, staff, and faculty for supported hardware and software, computer accounts, and network access is also provided. Getting HelpHelp Desk |