Financial Aid Online
While our on-campus offices are closed to the public; we would like to offer students that wish to meet with a Financial Aid Office representative an option. Please be aware that students must be able to show a valid federal or state photo ID that we can view through your camera for any discussions regarding your financial aid file.
Wait times may vary to meet with a Financial Aid representative, by submitting the FA Online Request, you are sending a request to meet as soon as possible. Our virtual hours are 8:00am to 4:00pm Monday through Friday. Any requests sent after 4:00pm cannot be accommodated and you will NOT receive a response from our office (we accept only same day appointments). If all appointments have been filled and we can no longer accept appointments PRIOR to 4:00pm, you will receive a reply declining your request.
CSN uses WebEx Meetings (a video conferencing tool that allows our staff to meet you online). It is a great way to meet face-to-face and you can utilize it both as a desktop or mobile application. Please download the Webex Meetings app that fits your needs.
Please click FA Online Request to request an online appointment with a financial aid representative. Financial aid staff is available by email and by phone during regular business hours, Monday through Friday from 8 a.m. to 5 p.m. at 702-651-4303. Some of your questions may be answered in our online FAQs.
Steps to Check your Course Eligibility
Financial Aid can only pay for classes that are required for the successful completion of your declared degree. We suggest that students check their course eligibility regularly. You can do this by following these steps.
Log into your MyCSN portal.
Under the FINANCES section, go to the View Financial Aid hyperlink and click it.
You will see the Select Aid Year to View screen. Select the current financial aid/academic year.
Under the specific term (semester), you will see a View Course Eligibility hyperlink.
The View Course Eligibility link will show what courses are considered eligible or ineligible.
The Fin Aid Eligible Units should reflect the number of credits for the course you have enrolled into. If a course is not eligible, it will show 0.00. If the Fin Aid Eligible Units are less than the total credit hours for a class (e.g., only 2 credits out of 3 credits are eligible, it will show that number).
If one or more of your classes do not count towards your declared degree, it could be because:
- The requirements have been satisfied by prior credits
- The course is not required for your degree
- Repeating a previously passed course (with a grade of D- through A)
If you believe that your courses should be eligible for financial aid, please contact an academic advisor or counselor.
If you have already received a letter indicating that one or more of your classes are not eligible for financial aid, please follow the directions and complete the appeal form.