Online Advising Services

ACS Chat Room

ACS Chat Room provides students with answers to general questions about starting college and how to navigate while a student at CSN.

Due to FERPA (Family Educational Rights and Privacy Act) laws and privacy policies, we may be restricted in what information we can access and share with you. In some cases, we will ask you to contact the necessary departments directly. FERPA is a Federal law that protects the privacy of student education records.

The ACS Online Chat service is available every Thursday from 8:30a.m. - 4:00p.m.  ACS Chat will be closed for holidays and staff development days.

Chat Available Icon ExampleWhen chat is available, please click the icon you see here, located in the bottom right corner of the webpage.
Chat Unavailable Icon ExampleWhen chat is unavailable, please click on the icon you see here, located in the bottom right corner of the webpage, to send us a message or you can click on the link below to e-mail Advising & Coaching Services with all questions, concerns, and inquiries.


Can't access our Chat Room? Email us!
We will answer your email within 2 business days.

Please include the following:

  • Your Name
  • NSHE (student ID) number
  • Telephone Number with area code
  • Be specific in your question and include any sources you might have.