Setting Up Microsoft Authenticator

Multi-Factor Authentication (MFA)

Microsoft Authenticator helps protect your account and gives you a secure way to reset your password if you ever forget it.

Before You Begin

• Make sure your CSN account has been activated and your password has been created.
  • Student account activation
  • Faculty/Staff account activation
• Have your smart phone available.
• Download the Microsoft Authenticator app from the Apple App Store or Google Play Store.
  • For Apple iOS: Microsoft Authenticator on the App Store
  • For Android: Microsoft Authenticator on Google Play
• If you don’t have a smart phone, you will need to use a hardware token. You can use one you may already have or have one issued to you by contacting the OTS Help Desk.

Step 1: Access the Portal

1. In a web browser, navigate to portal.office.com.
2. Follow the directions at each step.

Step 2: Sign In to Your CSN Account

1. Enter your CSN email address and select Next.
   1. Students: NSHEID@student.csn.edu
   2. Faculty/Staff: first.last@csn.edu

Step 3: Enter Your Password

1. Enter the password you created during account activation and select Sign In.

Step 4: Begin Account Verification Setup

1. To help keep your account secure, CSN will ask you to set up an authenticator verification method. Select Next.

Step 5: Install Microsoft Authenticator

1. If you haven’t already installed Microsoft Authenticator on your mobile device, you will need to install it first then return to this screen and select Next.

Step 6: Scan the QR Code

1. Use your phone to scan the QR code displayed on your computer screen. If prompted, choose to add an account and choose Work or School Account.
2. Once your CSN account appears in Microsoft Authenticator, return to your computer and select Next.

Step 8: Verify the Connection

1. Microsoft will ask you to enter a 6-digit code from the Microsoft Authenticator app.
   1. Open Microsoft Authenticator on your phone.
   2. Locate your CSN account.
   3. Enter the 6-digit code shown in the app.
   4. Select Next.

Step 9: Approve the Test Notification

1. To make sure everything is working, Microsoft will send a verification request to your phone.
   1. Open the notification from Microsoft Authenticator.
   2. Enter the number displayed on your computer screen.
   3. Approve the sign-in request.
      Example: If your screen displays 41, enter 41 in the Microsoft Authenticator app and approve the request.

Step 10: Setup Complete

1. When you see Authenticator Added, your setup is complete. Select Done.

You're All Set!

Need Help?
Contact the OTS Help Desk at:

• Self-Submit: www.csn.edu/helpdesk
• Email: help.desk@csn.edu
• Phone: 702-651-HELP (4357)
• Chat (7am-9pm PT M-F)