Meet Your Virtual Assistant CSN Guide — Powered by Generative AI

Explore a smarter, friendlier way to get help at the College of Southern Nevada. Our AI-powered virtual assistant understands your questions more deeply and offers assistance 24/7.

What Can the CSN Guide Help With?

While the CSN Guide is not a real live person, there are many questions that you can ask and receive responses to! Some examples include:

  • Questions:
    • How do I Enroll?
    • How do I get help with Financial Aid?
    • Do you offer help with career services?
    • I need help with Counseling & Psychological Services
  • Departments:
    • Academic Advising
    • Admissions & Recruitment
    • Disability Resource Center
    • IT Help Desk
    • Registrar’s Office

These are just a few areas that our CSN Guide can assist with and where able, it will also provide helpful links to guide you further.

Here are some tips to help you get the most out of the CSN Guide

  • Ask in full sentences – Begin with who, what, where, when, how, or why
    • This helps AI fully understand your sentence.
  • Add context when needed
    • More context = more helpful answers.
  • Request a summary or breakdown
    • Get concise or detailed replies as needed.
  • Avoid sharing personal details
    • The assistant can't access your student account, so sensitive info isn’t needed.
  • Use the links it suggests
    • Each response includes useful links for next steps.
  • Select the language that fits your needs
    • The Guide currently supports 13 languages
  • Utilize ADA Compliant features
    • The Guide also supports text-to-speech (TTS) and screen reader features for most devices
  • Provide feedback or rephrase
    • Didn’t get what you needed? Tell it or try another phrasing—it learns from you.

Need to Chat with a Real Person?

For life-threatening emergencies, please immediately call 9-1-1 or go directly to the nearest emergency room. If you need suicide or mental health-related crisis support, or are worried about someone else, please call or text 9-8-8.

Mobile Safety is an essential tool to enhance your safety at the College of Southern Nevada. The app will send you important safety alerts and provide instant access to campus safety resources and emergency contacts. The app also provides one-click access to University Police and Chat with Dispatch. MobileSAFETY is the official mobile safety app of CSN.

Mobile Safety Logo

 

Here’s how to reach CSN:

  • Charleston Campus (Main Campus)
    6375 W. Charleston Blvd., Las Vegas, NV 89146
    Switchboard: 702‑651‑5000
  • North Las Vegas Campus
    3200 E. Cheyenne Ave., North Las Vegas, NV 89030
    Switchboard: 702‑651‑4000
  • Henderson Campus
    700 College Dr., Henderson, NV 89002
    Switchboard: 702‑651‑3000

And for general hotline needs:

  • CSN Call Center: 702‑651‑5555 (press option 4), available Mon–Fri, 9 am–7 pm
  • Financial Aid Call Center: 702‑651‑4303, available Mon–Fri, 8 am–5 pm
  • Technical Help Desk: 702‑651‑4357

Accuracy

Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our services may, in some situations, result in output that does not accurately reflect real people, places, or facts. 

When you use our services, you understand and agree:

  • Responses are automatically generated and not reviewed or monitored by a human.
  • Output may not always be accurate. You should not rely on output from our services as a sole source of truth or factual information, or as a substitute for professional advice.
  • You must evaluate the output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing output from the services.

Disclaimer

The information provided may contain inaccuracies or omissions and should not be relied upon as legal, medical, or professional advice. Users are encouraged to independently verify any information or consult an appropriate professional before taking action based on the generated content.

This chatbot is provided by College of Southern Nevada and is for informational purposes only. While we strive to ensure the information shared is accurate and up to date, the chatbot may occasionally provide incomplete or outdated information. This tool does not constitute legal, financial, academic, or professional advice, and should not be relied upon as a substitute for direct communication with qualified staff.

Responses generated by this chatbot do not create a binding agreement or official communication with College of Southern Nevada. For official guidance or to confirm any critical information (including admissions, financial aid, academic policies, or deadlines), please contact the appropriate college department directly.