Financial Aid Online

While our on-campus offices are closed to the public; we would like to offer students that wish to meet with a Financial Aid Office representative an option. Please be aware that students must be able to show a valid federal or state photo ID that we can view through your camera for any discussions regarding your financial aid file.

Wait times may vary to meet with a Financial Aid representative, by submitting the FA Online Request, you are sending a request to meet as soon as possible. Our virtual hours are 8:00am to 4:00pm Monday through Friday. Any requests sent after 4:00pm cannot be accommodated and you will NOT receive a response from our office (we accept only same day appointments). If all appointments have been filled and we can no longer accept appointments PRIOR to 4:00pm, you will receive a reply declining your request.

CSN uses WebEx Meetings (a video conferencing tool that allows our staff to meet you online). It is a great way to meet face-to-face and you can utilize it both as a desktop or mobile application. Please download the Webex Meetings app that fits your needs.

Please click FA Online Request to request an online appointment with a financial aid representative. Financial aid staff is available by email and by phone during regular business hours, Monday through Friday from 8 a.m. to 5 p.m. at 702-651-4303. Some of your questions may be answered in our online FAQs.

COVID-19 FAQ's

How can I contact the Financial Aid Office?

You can call the Financial Aid Call Center at 702-651-4303.  You can also Contact Us via email, use the contact form on the FA webpage or utilize our chatbot the Coyote Chat.

When contacting our office electronically, you must use your CSN email and include your NSHE ID (student ID number).

Can I still apply for Financial Aid for the Spring 2020 semester?

Yes, you can still apply for financial aid at www.fafsa.gov. You will need to complete the 2019-2020 FAFSA application.

How do I submit documents?

Due to campus closures, we cannot accept documents in-person.  Students can Contact Us to request for an email address to submit the documents.  Financial Aid will respond back to your request with an email address to electronically send the documents.  The following forms must be notarized and include a color copy of the student’s (and parent’s for PLUS loans applications) unexpired government-issued photo ID (both sides).  Financial institutions are open and may provide notary services to their members.  Students can also receive notary services through the USPS, UPS, and Fedex.

  • Federal Direct Loan Application Forms
  • Federal Direct Parent PLUS Loan Application
  • Citizenship documents (U.S. Passport, Certificate of Naturalization, Alien Registration Card)

The V4/V5 Educational Statement and HS Completion Forms can be sent electronically via email or be physically mailed in. The form must be notarized and include a color copy of the student’s government-issued ID (both sides).  Students can Contact Us to request for an email address to submit the documents or ask questions.  If sending by mail, the form along with supporting documentation can be mailed to:

CSN Financial Aid Office
6375 W. Charleston Blvd.
Sort Code WCD 126
Las Vegas, NV 89146

I don't have a scanner.  Can I take a picture of my documents and email them?

Yes.

Can I still submit my verification documents to Inceptia?

Yes, the Inceptia Verification Gateway is not affected by CSN’s campus closure. Students should still be uploading their required documents via the Inceptia Verification Gateway.

If you do not have a scanner Inceptia can accept a picture of your required documents.

How can I connect my FAFSA information to MyCSN account?

In general, after you’ve completed your FAFSA, it can take a 3-5 business days for us to receive and upload it.  It is an automatic process.  If it is not pulling in, there could be several reasons: your name, date of birth, and social security number is not matching with what you put on the FAFSA or provided to CSN when you applied.  Feel free to contact us via email or call our Financial Aid Call Center at 702-651-4304 and we’ll research your question. 

Can I still apply for a student loan?

Yes, if you are eligible and having funding eligibility remaining you can submit a Federal Direct Loan Application. Since we are not accepting documents in-person, students must get their loan application notarized and include a copy of the borrower’s unexpired government-issued ID (both sides) along with the loan request form.

Students can still apply for a loan for the spring 2020 semester. The deadline to submit loan applications has been extended to April 30, 2020. Loan applications for the summer 2020 semester are available online at the Financial Aid Forms page.

What is the status of my loan?

Loans can take up to four to six weeks to process. To ensure that your loan will be processed in a timely manner please check your To Do List on your MyCSN and continue to check your CSN emails should our office need any additional information from you. Students can also contact us via email regarding specific questions regarding their loan status.

Why hasn't my loan disbursed?

There could be several reasons as to why a loan hasn’t disbursed. Please contact us via email or call our Financial Aid Call Center at 702-651-4303 so we can research the status of your loans.

What happens to my loans?

All Federal Student Loans held by the government (i.e., Direct Stafford Loans, PLUS) will have zero interest and suspension of payments beginning March 13, 2020 until September 30, 2020.  The Department of Education also provides more information on their FAQ page located at https://www.studentaid.gov

What if I have more questions about my past and current student loans?

Please contact us via email to get more information from the CSN Financial Aid Loans Department.

What will happen if I'm in default?

The CARES Act requires the Department of Education to stop collection activities on all defaulted loans, including administrative wage garnishment and the Treasury Offset Program until September 30, 2020.

My family and I have experienced a significant change in our financial situation, can I be considered for additional financial aid?

You can contact our office by email to see if you qualify for a Special Circumstance appeal. Under limited circumstances, the Financial Aid Office, may be able to re-evaluate your eligibility for financial aid for the school year.

Will pending financial aid be disbursed?

Our office is still processing financial aid disbursements each week. Please contact our office if you have more detailed questions regarding your financial aid disbursement.

I am expecting a financial aid refund, will I still receive that?

The CSN Cashier Office is still processing both direct deposit and check refunds. Check refunds will be sent to students by mail. We encourage all students to sign up for direct deposit to receive their refund quicker. You can log into your MyCSN account to sign up for direct deposit.

Are there other types of aid I can apply for?

If you are need of additional financial assistance outside of Financial Aid, you may apply for the Student Emergency Fund Criteria and Protocol

What will happen if I completely withdraw from all my classes?

If you withdraw from all of your courses, you will be subject to the Return of Title IV (R2T4) calculation. This may require you to repay a portion of the financial aid that was originally received. To learn more about withdrawals and the R2T4 calculations please see our website.

A withdrawal from all classes can affect future eligibility for financial aid. Students must meet CSN’s Satisfactory Academic Progress policy. You can review the Satisfactory Academic Progress Policy on our website.

For Spring, 2020 semester, it is recommended that students interested in withdrawing from all classes do so on or after March 27, 2020. That date marks 60% point in which students earn 100% of federal aid. Please contact us if you have any questions regarding withdrawals.

How does an incomplete (I), audit (AU), NP, F, or withdrawal (WD) from a class or all my classes affect my financial aid?

Depending on your situation, you may be subject to the Return of Title IV (R2T4) calculation which may require you to repay a portion of financial aid originally received. Additionally, future financial aid may be affected if you do not meet CSN’s Satisfactory Academic Progress Policy.

Is the Cashier's Office open?

No, as per the announcement by Governor Sisolak the Cashier’s Office will be closed for at least 30 days.

You can still access your MyCSN account to make payments and view your account.  You can Contact Us via email.

I can't meet my payment plan because of a layoff or termination.  What should I do?

Students that are not able to meet their final payment will not be assessed any late fees.  April’s payment plan late fees have been waived.  Cashiering Services realize students are experiencing challenges at this time.  Please email Cashier's Office if you have any questions.  
 
The Financial Aid Office is not responsible for past due payment holds or payment plans. 

Will I be charged a late fee for my April payment plan installment?

 No. CSN will waive the late fee charged for April payment plan installment.

Will CSN be offering tuition refunds for the Spring 2020 semester?

At this time, there is no change to CSN’s Refund Policy Students can still appeal for a tuition refund through Admissions and Registration due to extraordinary circumstances.

Can I still apply for College Work Study?

At this time, we cannot accept any new CWS applications. The campus closure prevents any new CWS students from working.

I am a current College Work Study (CWS), will I be able to work remotely?

Due to the campus closure, CWS students cannot work however, current CWS students will continue to receive pay based on their normally scheduled hours. Current CWS students should communicate with their supervisors regarding questions about the input of their normal scheduled hours. Other questions about CWS can be directed to Contact Us.

Has the deadline for SAP appeals changed?

No, currently the deadline for appeals has not changed. The deadline to submit a SAP appeal for the Summer 2020 semester is April, 20, 2020.  The application along with supporting documents can be sent electronically.  Please Contact Us to get an email address to submit the application and supporting documents.

How do I submit SAP appeals?

For SAP appeals, please download the appeals form from the Financial Aid Forms webpage.  Students will need to complete the appeal. In order to remotely meet with a counselor or health science advisor, please follow the instructions on the SAP appeal form. Completed SAP appeals can be turned in by contacting us for an email address to submit the documents.

If you have already downloaded a SAP appeal form and remotely met with a counselor or health science advisor, you can submit your completed SAP appeal form by contacting us for an email address to send the documents.  We will review and let you know if your appeal is approved or denied within 30 days of the SAP appeal deadline of April 20, 2020.

What is the status of my financial aid for Summer/Fall 2020?

Once you have registered for the summer 2020 or fall 2020 semesters, and there is nothing for you to do on your MyCSN To Do List, the awarding should be automatic. Please check your Communication Center and your @student.csn.edu email address for communication from our office.  If you have any questions, please contact us via email or call our Financial Aid Call Center at 702-651-4303. 

Can I apply for Financial Aid for Summer 2020?

Yes, Financial Aid is available for the summer. The summer 2020 semester will use the 2019-2020 FAFSA information. Awarding for the Summer 2020 semester will begin April 1, 2020.  If you have completed your FAFSA for the 2019-2020 award year and have submitted all required documentation, you will receive an award based on your eligibility.

If you haven’t already done so, please go to www.fafsa.ed.gov to complete your 2019-2020 FAFSA.  Please allow 3-5 business days for us to upload and process your financial aid information. 

When will Financial Aid for the Fall 2020 semester be awarded?

The Financial Aid Office will begin awarding financial aid for the 2020-2021 school year in mid-April.

How do I request an appeal of Promise eligibility determination?

The form is available online at Nevada Promise scholarship Appeal. Please note that the form is used by the College of Southern Nevada (CSN) to review for eligibility for the Promise Scholarship. CSN cannot waive or change the statutory requirements set by the Nevada Legislature however, if you believe you met the requirements or have extenuating circumstances, please complete appeals form with additional required documentation.

With the move to remote services, please be aware that the Promise Scholarship appeals review is taking additional time for review of approval/denial. To secure your eligibility, please ensure that you continue to follow the guidance provided for by the CSN Promise Office found here https://www.csn.edu/promise in addition to previous communications received from their office.

 

APPLYING FOR FINANCIAL AID

How do I apply for Financial Aid?

To apply for Financial Aid, visit fafsa.ed.gov and complete the Free Application for Federal Student Aid (FAFSA).

What is CSN's Free Application for Student Aid (FAFSA) school code?

Federal FAFSA school code is 010362.

How do I connect my FAFSA information to MyCSN account?

In general, after you’ve completed your FAFSA, it can take a 3-5 business days for us to receive and upload it. It is an automatic process. If it is not pulling in, there could be several reasons: your name, date of birth, and social security number is not matching with what you put on the FAFSA or provided to CSN when you applied. Feel free to contact us via email or call our Financial Aid Call Center at 702-651-4304 and we’ll research your question

 

DISBURSEMENT

When will my Financial Aid disburse?

Disbursements will happen about 7 days before the start of the semester. Please visit the main Financial Aid page for disbursement dates. Students who have been selected for verification or any other issue, NO disbursement of Financial Aid funds will happen until you have successfully completed the verification process or Financial Aid has determined that any issues involving your Financial Aid account has been resolved.

Can I attend classes if my Financial Aid is not processed?

Yes, you must contact Cashier’s Office to discuss your payment options.   

What is the status of my Financial Aid disbursement?

The status of my Financial Aid disbursement can be seen on MyCSN. Any documentation that is being requested and/or is missing will be requested via the "To Do List". Students can go to the Financial Aid tab to see what is scheduled to disburse, if all paperwork has been submitted and completed, then this is labeled as "Anticipated Aid."

When will I get my refund?

For students who are NOT selected for verification, check the CSN financial aid website for disbursement dates. After the Financial Aid Office disburses the Financial Aid award, the Cashier's Office is responsible for crediting student’s accounts and generating refunds. For student who have been selected for verification or another issue, NO disbursement of Financial Aid funds will happen until you have successfully completed the verification process or CSN Financial Aid has determined that any issues involving your Financial Aid account has been resolved.

 

FINANCIAL AID AWARDS

When will I have an award package/notification?

When a student enrolls in classes, they will receive a Financial Aid award notice, If the student has submitted a FAFSA and requested information/documentation. If a student is selected for verification and does not complete this process, the Financial Aid Office will not make an award offer.

My award was cancelled.  Why?

Students awards can be cancelled for a number of reasons: SAP suspension, lack of enrollment or enrollment in classes/majors that are not funded by Financial Aid, lack of declared major, new information sent by the Department of Education, or verification.

My Federal Pell Grant was adjusted.  Why?

There are a couple of reasons: verification resulted in a higher and/or lower EFC, Department of Education notification, or classes that are dropped.

My Financial Aid was cancelled.  Can I get it reinstated?

Yes, please contact the Financial Aid Office for information on why a student’s aid will be cancelled and what can be done to reinstate a student’s award. Please be advised that there are situations in which a student’s award cannot be reinstated.

Can you explain the award notification email that I received?

Yes, please visit a Financial Aid Office for more information regarding your award notification. Every student’s award notice is different.

Can I see what my Financial Aid award is going to be before I enroll in classes?

Students do not need to be enrolled in classes to see what their award will be, if you would like an estimated award, please call or visit the Financial Aid Office.

Can I use my Financial Aid to pay for fines or excess credit fees?

Financial Aid cannot and will not pay for fines or excess credit fees, per Federal regulations. These are the responsibility of the student.

What is a "Census Date?"

The Financial Aid census date is the date that a student’s enrollment is considered "locked" by the Financial Aid Office. The census date enables the Financial Aid Office to correctly make calculations to a students Financial Aid, especially their Federal Pell Grant awards. Any enrollment after the census date will affect a student’s ability to get the Pell Grant only. Federal Loans are not affected by the census date. To see when the census date is for the current semester, go to the main Financial Aid page.

I thought I was receiving the Federal Pell Grant this semester.  Why don't I see an award?

There are a couple of reasons: verification resulted in a higher Expected Family Contribution (EFC), at maximum eligibility for the Federal Pell Grant (as determined by the Department of Education), major not declared, and/or verification paperwork not completed.

If I add late starting classes, can I get my Financial Aid?

If a student registers for a late starting class BEFORE CSN's published census date, he/she will be eligible for aid. If a student registers for a late starting class AFTER CSN's published census date, he/she will not be eligible for any federal grants. The student is eligible for federal loans as loans are not affected by the census date lock. 

Does CSN offer the Federal TEACH Grant?

CSN does not participate in the Federal TEACH Grant program. CSN does offer a Federal TEACH scholarship through CSN's Early Childhood Education Program.

How long does it take to receive my Financial Aid award after I complete the FAFSA?

This depends, the first is the correct submission of the FAFSA to the Department of Education. The second is if the student has been selected for verification or if other issues need to be resolved. The third is if the student has applied to be a CSN student. Lastly, the student should be aware that if they complete the FAFSA in February for the upcoming fall semester, the Financial Aid Office will not award the student until May.

 

FINANCIAL AID ELIGIBILITY

How do I maintain eligibility for Financial Aid?

To maintain eligibility for Financial Aid, students must meet SAP standards, be a degree or certificate seeking student, have completed an up-to-date FAFSA prior to the academic year the student is seeking financial assistance, and be enrolled in and making progress towards graduation/completion of published program.

How many credits do I need to take to be eligible for Financial Aid?

Students who are Federal Pell Grant eligible, one class will provide some Pell funding for most students. Federal Pell awards are based on levels of enrollment: Full Time (12 or more credits), Three Quarter Time (9 to 11.99 credits), Half Time (6 to 8.99 credits) and Less Than Half Time (3 to 5.99 credits). Loans and Work Study both require students to be enrolled in a minimum of 6 credits. The Millennium Scholarship requires a minimum enrollment of 9 credits (subject to change). Other scholarships and awards have varying levels of enrollment. Please contact the Financial Aid Office for information. 

 

LOANS

How long does the Federal Loan Request Update form take to process once it is received by the Financial Aid Office?

Federal Loan update requests take 4 - 6 weeks to process. At the beginning of a semester, it might take longer to process as there are more Federal Loan Request Update forms being submitted.  We will then have to manually check the various Federal databases and reporting agencies to ensure that you receive the correct amount.

I have completed and submitted an Entrance Counseling Session, so why do I still have it on my "to do" list?

Please contact the Financial Aid Office (702.651.4303) we will need to research why we do not have your Entrance Counseling. Be aware that you have to (1) list CSN on the counseling, (2) ensure that you have completed the Entrance Counseling for undergraduate students - there is an option to select graduate students AND some students have completed the Financial Awareness counseling instead of the Entrance Counseling, and (3) have successfully submitted the counseling session.

I have completed and submitted my Master Promissory Note (MPN), so why do I still have it on my "To Do List”?

Please contact the Financial Aid Office (702.651.4303) to research why we do not have your MPN.  Once the Federal government approves the request (originated), the MPN should be automatically uploaded onto your account. Be sure that you have successfully completed and submitted your MPN.

When will my federal loans disburse?

If you are a first time borrower (meaning no prior loans or loan balances due to a pay-off or forgiveness), you will have a 30 day processing period as mandated by the U.S. Department of Education. If you already have a loan that has been previously disbursed, your federal loans will disburse 7 days prior to the start of the semester, unless there is an issue requiring resolution from the Financial Aid Office, other CSN departments, NSHE, or the U.S. Department of Education.

I submitted my MPN & Entrance Counseling on the same day.  How long before CSN receives it?

CSN should receive Entrance Loan Counseling within 48 hours. The Master Promissory Note will show as received when a loan is originated (requested from the Department of Education).

How long does the Alternative Loan application take to process?

4 to 6 weeks. In order to ensure you keep your classes, please contact the Cashier's Office for payment options. The Financial Aid Office cannot hold you in your classes.

My Federal Loans were cancelled and I did not decline them.  Can I have them reinstated?

Yes. Students will need to visit the Financial Aid Office and submit a federal loan update request form. If there is an external reason for the federal loan cancellation, CSN will inform the student.

Can I change/return my loan amounts?

Yes. If students have not accepted the federal loans offered on their MyCSN, please go to the accept/decline hyperlink on the MyCSN and click on the link.  Students can change their loan amounts here if they have not yet accepted the award. For students who have already accepted their awards, please visit a Financial Aid Office and complete the "Aid Change Request" form. If the loan has already disbursed and it is MORE THAN 120 DAYS, you will need to discuss this with your lender. Go to studentloans.gov to find out who your lender is and how to contact them.

I need a Federal Student Loan Deferment Form to be completed.  Who signs it?

Students are referred to the National Clearinghouse, which is located on the CSN website. The National Clearinghouse will verify the enrollment status of the student and forward the information to the lender.

Where do I go to complete my MPN and/or Loan Entrance Counseling?

Students who need to complete the Loan Entrance Counseling, Financial Awareness, and/or the MPN should go to: studentloans.gov.

How do I accept my loans?

Log into your MyCSN and look for the accept/decline link. This is located in the "Finances" section. Click on the link and it will take you to your award page. You can accept, decline, or change the amount of the federal loans.

I accepted my federal loans on MyCSN.  What now?

After you accept your award, you will need to make sure that you complete the Loan Entrance Counseling and MPN, which can be found at studentloans.gov.

 

OVERAWARDS

I have a balance but my aid disbursed at the beginning of the semester.  Why?

Several reasons could exist: withdrawing from a class (es), verification increased a students EFC, enrolling in short term/late start/dynamic classes will change a students Cost of Attendance (COA), and/or expected graduation changed a students COA. We want to provide you with the most accurate information and ask that you call or stop by the Financial Aid Office.

 

SATISFACTORY ACADEMIC PROGRESS (SAP)

If I submit an appeal, how will I know it has been approved or denied?

The CSN Financial Aid Office will contact the student, via email to the student’s personal email as listed on their MyCSN and to the MyCSN communication center.

How long after I submit my appeal, will I be notified of a decision?

It depends on the number of SAP appeals needing to be reviewed and information needing to be verified. SAP appeals are reviewed first come first serve. 

My SAP appeal has been denied.  Can I have it reviewed again?

No. The decision of the SAP committee is final and cannot be appealed or re-reviewed. 

How many SAP appeals can I submit?

Students can submit only two SAP appeals as a CSN student.

When can I submit a SAP appeal?

You can submit a SAP appeal form at least 4-6 weeks prior to the start of the following semester after sitting out one semester or after the semester that you paid your own charges.

 

SCHOLARSHIPS

Am I able to view outside scholarships on MyCSN?

Yes. If CSN has received your scholarship funds and packaged it, you will receive a Financial Aid award notification. The notification, the donor, and the disbursement amount(s) can be viewed on the MyCSN Financial Aid tab.

I have questions about my scholarship(s).  Who should I talk to?

Please contact the CSN Financial Aid & Scholarship Office.

I have a scholarship and my donor needs to send the check, what is the address?

CSN Financial Aid & Scholarship Office, 6375 W. Charleston Blvd., Sort Code WCD126, Las Vegas, Nevada 89146

I have external scholarship funds being sent to the school for payment.  How will the closure effect receiving my award?

CSN will be processing mail weekly and will submit your award to the Cashier's office for payment.

What should I do if I have to drop all classes and I was a recipient of an external scholarship?

Typically, external scholarships are awarded for the academic year and require the student re-apply for future consideration.  However, if your scholarship was awarded for multiple academic years, we recommend you communicate with your donor to inquire if exceptions or an appeal process will be considered for future semesters.

What will happen if I have to drop all classes and I a recipient of a CSN Foundation Scholarship?

CSN Foundation scholarships are awarded for the academic year and require the student to re-apply for future consideration.

Why hasn't my Millennium Award posted?  Is there anything that I need to do?

If you have submitted the Millennium acknowledgement and declared a major PRIOR to the start of the semester and your Millennium has not been posted, please contact the Financial Aid office.

 

SUMMER FINANCIAL AID

What do I have to do to get Financial Aid for the summer?

Aside from registering for classes, there is very little a student needs. The most important thing is to verify that he/she still has enough remaining Financial Aid. This can be viewed on your MyCSN Financial Aid tab.

 

VERIFICATION

I turned in my paperwork.  What is the turnaround time before I am awarded?

The College of Southern Nevada Financial Aid Office has partnered with Inceptia, a division of National Student Loan Program (NSLP) to help expedite the federal Verification process.  Inceptia will begin accepting and processing federal Verification files beginning on September 11, 2017.  Please visit the Inceptia Verification Gateway or call Inceptia at  888-374-8427 for processing time and/or additional information.

 

How do I know if CSN requires any documentation or information pertaining to verification and/or C-flags?

The College of Southern Nevada Financial Aid Office has partnered with Inceptia, a division of National Student Loan Program (NSLP) to help expedite the federal verification process.  If your FAFSA application is selected for Verification by the U.S. Department of Education, you will receive an introductory email to the email address you provided on the FAFSA.  If no email was provided, you will receive an introductory postcard.  The postcard will have our school logo along with Inceptia's, so you will know it is official. 

 

As for other requirements to be reviewed (such as citizenship, selective service, and other comment codes/flags), CSN will contact you through MyCSN.  Log in to your MyCSN account, if there is anything that is required, it will populate in your "TO DO LIST." If you are unable to locate, please contact the Financial Aid Office at 702-651-4303.

Why isn't my 2020-21 Verification showing up as completed?

There could be several reasons why your 2020-2021 verification is not showing as completed. Please contact us via email or call our Financial Aid Call Center at 702-651-4303 and we can research your question.

 

WITHDRAWALS

If I drop a class, some of my classes, or all of my classes, how will it affect my Financial Aid? And will I have to pay anything back?

This depends on what the student’s award was, when they dropped their classes, and how many classes were dropped. Please contact the Financial Aid Office.

If a student drops a class prior to the start of the semester, the Pell award will be reduced to reflect the appropriate number of classes the student is enrolled in. If the student drops during the semester, there are two (2) consequences: First is that a Return to Title Four (R2T4) calculation is mandatory and CSN will determine how much of the aid was not earned/deserved and the student is now responsible for paying that amount back to CSN and/or the Department of Education. Second consequence is that the dropped class (es) may have an impact on the students SAP status.

If I drop a class and enroll in another class, will my Financial Aid still cover my tuition?

Students who drop a class and add another before the Financial Aid census date may have the Pell Grant applied to their tuition charges. Students who enroll after the census date are no longer eligible for the Federal Pell Grant and will need to take out a loan (if not already done) or pay out of pocket for the class (es).

 

WORK STUDY

How do I contact the Work Study Office?

Visit us online.

Email Us

Phone is 702-651-4327 or 702-651-4318.
Hours are Monday – Friday 8am to 5pm.

 

NEVADA PROMISE SCHOLARSHIP

What is the status of the Promise Scholarship?

Spring 2020

Promise Scholarships are typically awarded and disbursed at the beginning of the term.  Promise is being monitored weekly for increases to enrollment for all currently awarded students.  If you have not been awarded for Spring 2020 and you believe you are eligible, please contact us via email for more information. 
 
Summer 2020

Promise Scholarships are not awarded in summer terms. 
 
Fall 2020

Promise Scholarships are not typically awarded for Fall 2020 until July.  Students should ensure that they continue to follow the guidance provided for by the CSN Promise Office found here at https://www.csn.edu/promise additionally the CSN Promise Office will continue to send communications that will provide guidance on your eligibility status as long as you have continued to meet your deadlines.

Current Eligible Students: What happens to my scholarship while CSN continues remote instruction?

As long as you remain enrolled in your coursework through the end of the semester and fulfill the applicable eligibility criteria, your Nevada Promise Scholarship (NPS) eligibility will not be impacted by the decision by the Nevada System of Higher Education (NSHE) to transition to remote instruction.  Please visit www.csn.edu/promise for information relevant to renewing your award. 

I am a current CSN student and lost my eligibility, what can I do to reinstate my eligibility for the 20-21 aid year? 

Appeals for students who are seeking to reinstate NPS eligibility lost while enrolled at CSN during the current school year are currently being accepted.  Please Contact Us to request an email address to submit an appeal along with supporting documents.  Please take screenshots of the documentation relevant to your appeal as indicated on the appeal form found here: https://at.csn.edu/sites/default/files/documents/nv_prom_appeal1.pdf and include them all as an attachment to your email when writing to the address above. 

New Applicants Only: I am confident I had fulfilled the relevant deadlines, yet received an email notification to the contrary.  How can I confirm my eligibility? 

Many new applicants may have received an email notification informing them of failing NPS eligibility requirements.  If any of the following cases apply to you, this communication may be the result of a data mismatch and may not reflect your actual eligibility status. 

  1. If you are a new applicant for the 2020-2021 academic year who has not contacted the CSN NPS Office previously to update their office with your NSHE ID, please Contact Us via email and include within your message your current High School ID, NSHE ID, and first and last name.
  2. If you are a new applicant who has completed the New Student Orientation and experienced technical difficulties obtaining completion confirmation, CSN First Year Experience may have time stamped the completion of your orientation in their computer records. After reviewing their contact information here: https://www.csn.edu/fye request and include any corroborating correspondence from their office in your appeal.  Your Nevada Promise Scholarship Appeal must be submitted via email.  Please Contact Us for an email address to submit the documents.  The appeal must be submitted no later than Wednesday, April 1, 2020 by 11:59 p.m.
  3. Lastly, if you were notified that a FAFSA application was not received on your behalf but certify that the application was completed prior to March 1, please Contact Us for further guidance towards resolving your NPS eligibility as soon as possible.

 

MILLENNIUM SCHOLARSHIP 

What is the status of my Millennium Scholarship?

Spring 2020

Millennium scholarships are typically awarded and disbursed at the beginning of the term.  Millennium is being monitored weekly for increases to enrollment for all currently awarded students.  If you have not been awarded for spring 2020 and you believe you are eligible, please contact us via email for more information. 
 
Summer 2020

To be eligible for Millennium funds for summer enrollment, the student must: 
• Be eligible for the Millennium Scholarship at the beginning of summer term, and
• Have been enrolled in either the preceding Spring semester or be enrolled in the following Fall semester for a minimum of 9 credits (12 credits if enrollment was/is at a State College or University), and
• Have a declaration of major on file with the CSN Office of the Registrar

There is no minimum credit enrollment required for summer semesters, but the Millennium scholarship will only pay for classes completed with a D- or above up to a maximum of 15 nonremedial credits. Students do not lose eligibility due to summer enrollment, because the scholarship pays only for successfully completed classes. 
 
Student must pay for classes by the tuition and fees due date for the summer semester. Millennium Scholarship funds will be reimbursed once summer grades have been posted and Fall enrollment has been funded (around mid-October). 
 
Fall 2020

Millennium Scholarship award notifications will go out to recent high school graduates by the first week of August 2020.  Returning Millennium students will have their eligibility processed at the end of the spring 2020 term and have fall 2020 awards packaged over the summer. 
 
Please refer to our Millennium Scholarship webpage for full details.

Can my Millennium co-enrollment still be processed?

Yes, Millennium co-enrollments approvals are still processed for students who meet the requirements. (Please see link below for details.)

What will happen if I have to drop all classes and I am a Millennium Scholar?

The Millennium scholarship has a one-strike policy, meaning the student may lose eligibility only once and once regained may continue using again for future semesters.  However, if the student loses eligibility again, it is lost permanently. 

 

VETS FAQ's

How will the switch to remote classes effect my VA benefits?

VA is asking all schools to temporarily refrain from making any changes to enrollment certifications as training changes due to COVID 19. However, the situation is rapidly evolving. You can follow the VA on their GI Bill social media https://www.facebook.com/gibillEducation/ for the latest news.

Is summer registration effected?

Summer registration opens April 1-18 for currently enrolled CSN students, and April 19th for new CSN students. Your specific registration time can be found in MyCSN under Enrollment Dates. Please enroll in your classes as soon as you can. The CSN VETS office will be taking in claims once we resume on campus.  In the event the closure is extended, we will provide an update on remote submission options. Once your claim is submitted, it can take up to 30 days to process.

Is the VETS center open?

We are not physically on campus but are available to answer your questions if you Contact Us via email.

Due to the closure, how can I obtain a signed degree sheet (Applicable to new student or returning students changing their major)?

Please Contact Us via email with a request to obtain a signed degree sheet, your student ID number, and the program you are interested in pursuing. We do expect an increase in requests due to the closure, please be patient in our response.

How can I contact the VA Advisor?

Please Contact Us via email with all your advising questions. 

 

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