Financial Aid Online
While our on-campus offices are closed to the public; we would like to offer students that wish to meet with a Financial Aid Office representative an option. Please be aware that students must be able to show a valid federal or state photo ID that we can view through your camera for any discussions regarding your financial aid file.
Wait times may vary to meet with a Financial Aid representative, by submitting the FA Online Request, you are sending a request to meet as soon as possible. Our virtual hours are 8:00am to 4:00pm Monday through Friday. Any requests sent after 4:00pm cannot be accommodated and you will NOT receive a response from our office (we accept only same day appointments). If all appointments have been filled and we can no longer accept appointments PRIOR to 4:00pm, you will receive a reply declining your request.
CSN uses WebEx Meetings (a video conferencing tool that allows our staff to meet you online). It is a great way to meet face-to-face and you can utilize it both as a desktop or mobile application. Please download the Webex Meetings app that fits your needs.
Please click FA Online Request to request an online appointment with a financial aid representative. Financial aid staff is available by email and by phone during regular business hours, Monday through Friday from 8 a.m. to 5 p.m. at 702-651-4303. Some of your questions may be answered in our online FAQs.
Code of Ethics
The Financial Aid Office at CSN supports the Nevada Attorney General's Office regarding college student loan conduct. If a student elects to borrow a non-federal private alternative loan, these rules of conduct help students achieve the best rates, through a fair market system, knowing CSN has no financial or tangible interest in any private alternative loan a student selects.
College Student Loan Code of Conduct
1. REVENUE SHARING PROHIBITION
Colleges and school-affiliated organizations are prohibited from receiving anything of value from any lending institution in exchange for any advantage sought by the lending institution. Lenders can no longer pay to be included on a school’s preferred lender list.
2. GIFT PROHIBITIONS
College employees, their immediate family or significant other, and school-affiliated organizations are prohibited from accepting anything of more than nominal value (defined here to be any item of value in excess of Twenty Five Dollars ($25)) from any lending institution.
3. MEALS AND ENTERTAINMENT EXPENSE PROHIBITIONS
College employees, their immediate family or significant other and school-affiliated organizations are prohibited from accepting payment of entertainment expenses by any lending institution, including expenses for private hospitality suites, tickets to shows or sporting events, meals, alcoholic beverages, and any lodging, rental, transportation and other gratuities related to lender-sponsored activities. College employees are allowed, however, to participate in lender-sponsored meals or receptions at conferences, provided all conference attendees are invited.
4. PRINTING PROHIBITIONS
College employees and school-affiliated organizations may not contract with any lending institution in the printing or distribution of college catalogs and other materials at reduced or no cost.
5. ADVISORY BOARD COMPENSATION RATES
College employees and school-affiliated organizations are prohibited from serving on the advisory board of any lending institution. College employees are allowed, however, to serve on the advisory board of a guaranty agency at the agency’s expense.
6. PREFERRED LENDER GUIDELINES
College preferred lender lists must be based solely on the best interests of the students or parents who may use the list without regard to financial interests of the College or school-affiliated organizations.
7. PREFERRED LENDER DISCLOSURE
On all preferred lender lists, the College must clearly and fully disclose the criteria and process used to select preferred lenders. Students and parents must also be told that they have the right and ability to select the lender of their choice regardless of the preferred lender list.
8. LOAN RESALE DISCLOSURE
No lender may appear on a preferred lender list if the lender has an agreement to sell its loans to another lender without disclosing this fact.
9. CALL- CENTER AND STAFFING PROHIBITION
Colleges and school-affiliated organizations must exercise reasonable efforts to ensure that employees of lenders never identify themselves to students as employees or agents of the colleges. No employee of a lender may ever work in or provide staffing to a college financial aid office except as otherwise permitted by law.
10. TRAINING PROHIBITION
Lenders and guaranty agencies may participate in College financial literacy outreach activities, but are prohibited from conducting in-person, school required entrance and exit counseling. Colleges and school-affiliated organizations may not allow lenders to provide said activities, and may only attend training held by guaranty agencies.