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CSN Email for Students, Faculty, and Staff

Your CSN Email account is ready and waiting for you! CSN students, faculty, and staff have access anywhere, anytime, on any device.

Here's What You Get:

  • Upgraded features and functionality.
  • Increased stability and security.
  • Fifty gigabytes of email storage for students and 100GB for faculty and staff! Room for over 25,000 emails!
  • Five licenses of Microsoft Office you can work in online or download to your computer, tablet, and iPhone and Android.
  • Access to online versions of Word, Excel, PowerPoint, OneNote, and many other web-based productivity applications.
  • One terabyte of OneDrive online storage. Enough space to store 17,000 hours of music or 500 hours of movies.
  • Built-in encryption capabilities to protect Personally Identifiable Information (PII) like social security numbers, credit cards, student information, etc.

Frequently Asked Questions

I am new to CSN, how do I validate my account so I can access my email and log in to computers on campus?

If you are a new faculty/staff member, please validate your Faculty/Staff account.

If you are a new student, you can validate your Student account.

Once you have validated your account, you will be able to log in to your email, computers on campus, and to the Online Campus.

What is CSN Email and what is included?

CSN Email refers to email and other productivity services that are enabled over the Internet (cloud services). CSN Email includes full downloadable versions of Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, Access, and Publisher applications that run on your PC or MAC desktop or laptop, as well as mobile versions for tablets and phones.

Here's What You Get:

  • Upgraded features and functionality.
  • Increased stability and security.
  • Fifty gigabytes of email storage for students and 100GB for faculty and staff! Room for over 25,000 emails!
  • Five licenses of Microsoft Office you can work in online or download to your computer, tablet, and iPhone and Android.
  • Access to online versions of WordExcelPowerPointOneNote, and many other web-based productivity applications.
  • One terabyte of OneDrive online storage. Enough space to store 17,000 hours of music or 500 hours of movies.
  • Built-in encryption capabilities to protect Personally Identifiable Information (PII) like social security numbers, credit cards, student information, etc.

For a full list of all the apps you have access to through CSN Email log in and click on the 9 squares icon in the upper left.

What is the size of my mailbox in CSN Email?

For a mailbox in CSN Email, the size is 50GB for students and 100GB for faculty and staff.

Can I access CSN Email and Office from off campus?

Yes. You are able to access CSN Email and online versions of Office by utilizing the CSN Email login above, accessing it through GoCSN, or by going to Outlook Online. From there you can choose to access Mail or any of the other available applications. Currently we have migrated nearly 99% of faculty and staff; however, until we have reached 100% an additional login or link may need to be clicked.

Is Internet access required for CSN Email?

Internet access is required to install and activate all the latest releases of the Office suite. Internet access is also required to check your CSN email; however, it's not required to use the Office applications such as Word, Excel, and PowerPoint if the applications are fully installed on your computer.

How do I install CSN Email on my mobile device?

How to setup Exchange Online Email on a Mobile Device/Tablet

Microsoft offers the Outlook App for mobile devices and tablets: https://www.microsoft.com/en-us/outlook-com/mobile/. This app can be used on iPhones, Android phones, and tablets. It provides the best email experience for your mobile devices and is highly recommended for seamless mobile connectivity. Using the Outlook App, you only need to input in your email address and password; no other information is required.

Download the setup instructions here: Android/iOS Setup

I’ve Received Spam or a Suspicious Email. What Should I Do?

If you have received spam or a suspicious email, follow the steps below:

  1. Do not click any links within the email.
  2. Forward the message to   so the OTS team can investigate the email.
  3. Delete the email.

If you have clicked any links within the email or opened any suspicious attachments, contact the OTS Help Desk.

OTS Help Desk
Local: 702-651-HELP (4357)
Toll-Free: 800-630-7563

What is my username?

For students:

Your username is your NSHEID.

When you log in to GoCSN, Canvas, MyCSN, campus computers, or other CSN systems, you use your NSHE ID.  To log in to your CSN Email account you need to indicate to Microsoft which email/school you belong to so you need to include "@student.csn.edu".  So to log in to your CSN Email your username will be "NSHEID@student.csn.edu" . Use the same password you use to log into GoCSN.  Whenever being asked to log in to a system, use your username/NSHEID.

For convenience when communicating with others, CSN provides an email address as an alias to your username.  Your email address is  "FirstName.LastName@csn.edu", except in rare cases where a number (e.g. 01) is added to the end. This happens when you have the same name as another student, and you are informed about this address at the time you validate the account. You can find your alias email address using a couple of methods:

  1. Email your personal account from your CSN account.  It will display your email address in your personal account.
  2. Log in to your email, click your profile picture in the upper right (may be only your initials), click My Account, and then click Personal Details.  Your email address will be listed under Contact details.

The ability to forward your student email account to another email address is not available. It is important to regularly log in and check your CSN Email to find important messages related to Financial Aid, Campus events, and more.

Faculty/Staff

The format of your username should be "FirstName.LastName@csn.edu".

How do I reset my password?

You can reset your password by going to the Password Reset Tool

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Still need help?

Ask OTS.