Nevada Promise Scholarship Appeal Process

State law defines the requirements of the Nevada Promise Scholarship (SB391). The same law provides an applicant the opportunity to appeal a disqualification decision made by a college. If you believe you met a requirement, or something outside your control kept you from meeting it, you can submit an appeal and ask for another review.

Please note: The Appeal decision granted by the Appeals Committee is Final.

How to Appeal

  1. Submit the NV Promise Scholarship Appeal Form.
  2. Write a detailed statement explaining why you missed the requirement deadline.
  3. Attach supporting documents that back up your statement (see the table below for what to include).
  4. Submit before the appeal deadline. Late appeals are denied.

Is your appeal missing something? We'll email you, and you'll have 2 weeks to send the missing items. If you miss that deadline, the committee will review your appeal as it is and make a final decision.

Where to look for updates: We'll email decisions and updates to both your personal email and your CSN student email.

If your appeal is approved, you still need to complete all Nevada Promise eligibility steps required by law.

Who do I contact to follow up on the status of my appeal?

  • NV Promise Office – promise@csn.edu
    • NV Promise Application
    • Promise Training and Orientation
    • Community Service
    • Mentor Meeting
  • Financial Aid Office – scholarship@csn.edu
    • FAFSA
    • FAFSA Verification
    • Less than Full-Time Enrollment
    • Leave of Absence

How long will it take to get an update or a final decision on my appeal?

  • Initial Review – 2-3 weeks from date of appeal submission
    • During the initial review, it is determined if the appeal is complete and ready for the committee.
    • If the appeal is deemed as incomplete, an email will be sent to the student advising of a two-week deadline to submit any missing documentation.
      • If the deadline is missed, the appeal will be reviewed by the Committee, as is.
    • Final Review by Appeals Committee – 2-3 weeks from date appeal is deemed to be complete.
      • Once the appeal is complete the appeal will be reviewed by the Committee and granted a final decision of Approved or Denied.
        • A Complete Appeal: includes a statement and supporting documentation.
        • An Incomplete Appeal: missing documentation or a statement, if the Initial Review deadline is missed, the appeal will be reviewed as is.

Appeal Deadlines

Requirement

Requirement Deadline

Appeal Deadline

What to Include

Nevada Promise Scholarship ApplicationOct. 31Dec. 31, 2026Proof of submission and/or technical issues.
Mentor Meeting and/or 8 hours of community serviceJan. 1Feb. 5, 2027

Proof of completion and documentation explaining the missed deadline.

Service Hours: Must also submit service hours via the NV Promise Portal.

CSN New Student Orientation and NV Promise TrainingMar. 1Apr. 2, 2027Certificate of completion and documentation explaining the missed deadline.
FAFSA and/or Non-Filer FormApr. 1May 7, 2027Proof of submission and documentation explaining the missed deadline.
8 hours of community serviceMay 1June 4, 2027

Proof of completion and documentation explaining the missed deadline.

Must also submit service hours via the NV Promise Portal.

Mentor Meeting and/or FAFSA VerificationJuly 1Aug. 6, 2027Proof of completion and documentation explaining the missed deadline.

Enrollment Appeals (Fall and Spring)

Situation

Appeal Deadline

What to Include

Enrolled in fewer than 12 credits (less than full-time)Financial Aid Census DateA signed degree sheet from an Academic Advisor that highlights the courses available to you that semester and explains why you can't enroll full-time
Leave of absence (you must still meet Satisfactory Academic Progress and NV Promise requirements)60% point of the semesterDocumentation supporting your request (for example: medical, military, or religious reasons)

Please note: The Appeal decision granted by the Appeals Committee is Final.


Satisfactory Academic Progress (SAP) Appeal

Satisfactory Academic Progress (SAP) is a fundamental requirement of financial aid eligibility, including the Nevada Promise Scholarship. The Office of Financial Aid assesses your compliance with SAP at the end of every semester. If you are suspended due to SAP, you cannot receive Nevada Promise Scholarship funding.

Are you on SAP Suspension? If you are on SAP Suspension, Nevada Promise Funds cannot be awarded for the semester.

Can I regain eligibility for NV Promise if I am on SAP Suspension? Maybe, if you are placed on SAP Suspension at the end of the semester, you could regain Nevada Promise Scholarship eligibility by:

  • Meeting the scholarship requirements and deadline for the completed semester.
  • Enrolling in a minimum of 12 credits for the new semester (Fall/Spring).
  • Completing the

If the SAP appeal is approved, the CSN Financial Aid Office will notify Nevada Promise and advise when the scholarship can be reinstated.


NV Promise Appeal Review Process

SituationWhat to Expect
I need to submit a NV Promise Appeal…

Before submitting the appeal:

  • Review the appeal deadlines.
  • Prepare a detailed statement to explain the reason for the appeal.
  • Collect supporting documentation that coincides with the reason for the appeal.
  • If possible/applicable, complete the missing requirement.
  • Appeals managed by NV Promise
    • Application
    • Training & Orientation
    • Community Service
    • Mentor Meeting
  • Appeals managed by Financial Aid
    • FAFSA
    • Less than Full-time Enrollment
    • FA Verification
    • Leave of Absence
I submit the NV Promise Appeal, what happens next…
  • Initial review of appeal to determine:
    • Was the appeal submitted by the deadline?
    • Does the appeal include a statement and supporting documentation?
  • If the appeal is complete, it will be marked as Ready for Committee.
  • If the appeal is submitted after the deadline, it will be denied.
  • If the appeal is missing a statement or documentation, you will be advised, via email, to submit the missing documentation within a 2-week deadline.
    • If the 2-week deadline is missed, the appeal will be reviewed, as is.
My appeal is pending Committee Review, what happens next…
  • Continue working on any pending NV Promise requirements.
  • Enroll in eligible classes and establish a payment plan (except students requesting a Leave of Absence).
  • When an appeal decision is made, an email will be sent to your CSN Student account.
  • Review the CSN Calendar for enrollment and payment deadlines.
A decision was made on my appeal…
  • Appeal Approved
    • Ensure all Promise requirements are completed.
    • Mentor will be assigned, if needed.
    • Ensure you are enrolled in 12 or more credits (if applicable).
    • Work on meeting upcoming scholarship deadlines.
  • Appeal Denied
    • The Appeals Committee decision is final.
    • An email will be sent to your CSN Student email account.
    • If you have a pending balance, work with Cashiers to resolve the balance.